AU-Based Online Retailer
The Challenge
Losing 3–4% on Every International Sale
An Australian e-commerce brand selling to customers in the US, UK, and EU was processing all international payments through their bank and PayPal. With monthly international volume of $120,000, they were losing $3,600–$4,800 every month in FX margins and payment fees — without realising it.
The Solution
Multi-Currency Accounts & Local Collection
Easy Transfers audited the full payment stack and identified that the bank's FX margin alone was costing 2.8% per transaction. We migrated the business to Airwallex multi-currency accounts, enabling them to collect payments in USD, GBP, and EUR locally — eliminating cross-border conversion at the point of sale. Payouts to Australian suppliers were then batched and converted at interbank rates.
"We had no idea how much we were losing on FX until Easy Transfers showed us the numbers. The savings paid for the engagement many times over."